Privacy Policy
Last updated: 30 October 2026
ADHD Point Clinic (“ADHD Point”, “we”, “us”) provides private online adult ADHD assessment, psychiatry and therapy services in Ireland. We take the privacy of your personal and health information seriously. This policy explains what information we collect, why we collect it, how we keep it safe and what rights you have under the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988 to 2018.
1. Who we are
ADHD Point Clinic is the data controller for the personal information described in this policy. You can contact us about anything in this policy at info@adhdpoint.ie.
2. Information we collect
Information you give us
- Contact and identity details, such as your name, date of birth, email address, phone number and home address
- Booking and payment details, such as the services you book, appointment times and payment records (we do not store your full card details)
- Health information, such as your answers to screening questionnaires, your medical, mental health and developmental history, information shared during assessments and appointments, clinical notes, diagnostic reports and treatment plans
- Information about other people you choose to share, such as a family member who contributes to your childhood history, or your GP’s details
- Messages you send us by email or through our website
Information collected automatically
When you visit our website we may collect technical information such as your IP address, browser type, the pages you visit and how you arrived at our site. See section 9 on cookies.
3. Why we use your information and our legal basis
| Purpose | Legal basis |
|---|---|
| Providing assessments, psychiatry and therapy, including clinical records and reports | Performance of our contract with you (Article 6(1)(b)). For health data, the provision of health care by or under the responsibility of a registered health professional (Article 9(2)(h)) |
| Managing bookings, reminders and payments | Performance of our contract with you (Article 6(1)(b)) |
| Keeping clinical and financial records as required by law and professional standards | Legal obligation (Article 6(1)(c)) |
| Sharing your report with your GP or another provider when you ask us to | Your consent (Article 6(1)(a) and Article 9(2)(a)) |
| Responding to enquiries and improving our website and services | Our legitimate interests (Article 6(1)(f)) |
| Protecting you or another person in an emergency | Vital interests (Article 6(1)(d) and Article 9(2)(c)) |
We do not use your health information for marketing, and we never sell your personal information.
4. Who we share your information with
We only share your information where it is necessary, and only with:
- The clinicians involved in your care, who are bound by professional confidentiality
- Trusted service providers who process data on our behalf, such as our booking and practice management system, secure video consultation platform, payment providers (including Klarna if you choose to pay in instalments), email provider and website host. These providers act under written data processing agreements and may only use your data to provide their service to us
- Your GP or another health professional, with your consent
- Regulators, courts or authorities where we are legally required to, or where there is a serious risk of harm to you or others
5. International transfers
Some of our service providers may store or process data outside the European Economic Area. Where this happens, we make sure appropriate safeguards are in place, such as an adequacy decision of the European Commission or Standard Contractual Clauses.
6. How long we keep your information
We keep clinical records for as long as required by law and professional guidance for health records in Ireland. For adults this is generally at least eight years after your last contact with us. Financial records are kept for at least six years for tax purposes. Website enquiries that do not lead to a booking are deleted within 12 months. When information is no longer needed, it is securely deleted.
7. How we keep your information safe
We use appropriate technical and organisational measures to protect your information, including encrypted connections, secure access-controlled systems, and confidentiality obligations for everyone who works with us. Online appointments take place over a secure video platform.
8. Your rights
Under data protection law you have the right to:
- Access the personal information we hold about you and get a copy of it
- Ask us to correct information that is inaccurate or incomplete
- Ask us to delete your information, where we are not required to keep it
- Ask us to restrict how we use your information
- Object to our use of your information where we rely on legitimate interests
- Receive your information in a portable format
- Withdraw your consent at any time, where we rely on consent
To use any of these rights, email info@adhdpoint.ie. We will reply within one month. We may ask you to confirm your identity before we act on a request.
If you are unhappy with how we handle your information, please contact us first so we can try to resolve it. You also have the right to complain to the Data Protection Commission at www.dataprotection.ie.
9. Cookies
Our website uses essential cookies that are needed for it to work. If we use analytics or advertising cookies in future, we will only do so with your consent, and you will be able to change your choice at any time.
10. Adults only
Our services are for adults aged 18 and over. We do not knowingly collect information about children.
11. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
12. Contact us
If you have any questions about this policy or your information, email info@adhdpoint.ie.